Trust & Safety
Your security is our top priority. Every layer of Pledgr is built to protect your funds, your data, and your trust.
Secure Payments
All transactions are encrypted with bank-level security. PCI DSS compliant payment processing ensures your financial data is always protected.
Verified Drives
Every drive is reviewed before going live. Fraudulent drives are detected and removed immediately to protect the community.
Transparent Funding
See exactly where your pledge goes. Real-time tracking of funds raised with full visibility into how drives are progressing.
How We Protect You
For Pledgers
Pledge Protection
Fixed-goal drives refund 100% of your pledge if the goal is not met. Your money is safe until the drive succeeds.
Refund Policy
Request a refund within 7 days of pledging if the drive has not yet withdrawn funds. Clear, fair, no-hassle process.
Fraud Detection
AI-powered monitoring flags suspicious activity in real-time. Our trust team investigates every report within 24 hours.
Anonymous Pledging
Choose to pledge anonymously. Your identity and contribution amount remain private -- only you decide what to share.
For Drive Creators
Secure Withdrawals
Funds are held securely and released to your verified M-Pesa, bank account, or crypto wallet with multi-factor authentication.
Identity Verification
KYC verification protects your account from unauthorized access and builds trust with your backers.
Dispute Resolution
Our dedicated support team mediates any disputes fairly and transparently, with clear escalation paths.
Data Protection
Your personal and financial data is encrypted at rest and in transit. We never sell your data to third parties.
See Something Suspicious?
We take every report seriously. Our trust and safety team investigates all reports within 24 hours.
Security & Compliance
Learn More About Our Policies
Transparency is at the heart of everything we do.